EBLOMA Unified Agreement

1 Introduction

Welcome to the EBLOMA AI Voice Box application and related services (collectively, the “Product”). This Unified Agreement includes our Terms of Service, Privacy Policy, and AI Disclaimer.

By accessing or using the Product, you agree to this Agreement. If you are under the age of majority where you live, you should review this Agreement with a parent or legal guardian and use the Product only as permitted by applicable law.

2 Eligibility and Permitted Use

The Product is intended for users age 13 and older.

You may use the Product only for personal, non-commercial purposes unless we expressly authorize otherwise.

• You must comply with applicable laws and may not use the Product to harass, deceive, exploit, impersonate, or harm others.
• You may not interfere with, probe, reverse engineer, or attempt to bypass safeguards, moderation systems, or technical protections, except where restrictions are prohibited by law.

The Product is not intended for:

• Medical, psychological, legal, financial, or other professional advice
• Emergency or crisis situations

3 Information We Collect

We collect information reasonably necessary to operate, secure, maintain, and improve the Product.

3.1 Voice and Conversation Data

We may process voice input, text transcripts, prompts, and model outputs to provide voice interaction features, generate responses, maintain safety systems, troubleshoot errors, and improve service reliability.

3.2 Device, Technical, and Usage Data

We may collect information such as device model, device or app identifiers, operating system version, app version, IP address, language settings, crash reports, diagnostics, and basic feature usage information.

3.3 Support and Communications

If you contact us, we may collect your contact details and the contents of your communications to respond, troubleshoot, or keep records of your request.

4 How We Use Information

We use information to:

• Provide, operate, maintain, and improve the Product.
• Generate AI responses and enable voice interactions.
• Detect, prevent, and address abuse, fraud, and security incidents.
• Enforce this Agreement and comply with legal obligations.
• Evaluate product performance and reliability using aggregated or de-identified information where appropriate.

5 Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Agreement, and delete it thereafter unless a longer retention period is required or permitted by law.

• Temporary voice, transcript, diagnostic, and security records may be retained for a limited period for debugging, safety review, abuse prevention, service reliability, and legal compliance, and may be deleted sooner when no longer needed.
• You may request deletion of personal information by contacting us or using any available in-app controls, subject to lawful retention needs such as security, fraud prevention, dispute resolution, or recordkeeping.

6 Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or obtain information about the categories of personal information we collect, use, disclose, or retain.

You may also have the right to withdraw consent where processing is based on consent.

To exercise rights, contact care@ebloma.com.

7 Third-Party Service Providers

We may use trusted service providers such as cloud hosting providers, speech or voice processing vendors, AI model providers, analytics and logging providers, security tools, customer support tools, and payment or app infrastructure vendors where relevant.

These providers may process information on our behalf to support the Product. We require them to protect information appropriately and not use it for their own behavioral advertising or unrelated profiling, except as permitted by law and as disclosed to you.

8 Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information, including measures such as encryption in transit, access controls, logging, monitoring, and secure service architecture.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9 AI Disclaimer and Safety

AI-generated responses may be inaccurate, incomplete, outdated, biased, or inappropriate.

• Outputs are probabilistic and may vary between similar requests.
• The Product is not a substitute for professional advice or human judgment.
• We may apply filters, moderation, refusal logic, and safety systems, but those systems may not always work perfectly.
• You are responsible for how you interpret and use AI-generated content.

10 Acceptable Use

You must not:

• Use the Product to violate laws or regulations.
• Generate or distribute abusive, violent, hateful, sexual, fraudulent, or otherwise unlawful content.
• Attempt to bypass rate limits, safety systems, account restrictions, or technical safeguards.
• Use the Product to exploit minors or collect personal information from others without authorization.

We may suspend, restrict, or terminate access for violations or suspected violations.

11 Intellectual Property

The Product, including its software, content, trademarks, designs, and underlying systems, is owned by EBLOMA or its licensors and is protected by applicable intellectual property laws.

Subject to this Agreement, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Product for personal, non-commercial purposes.

12 Limitation of Liability

To the maximum extent permitted by law, EBLOMA and its affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to the Product or AI-generated outputs.

• The Product is provided on an “as is” and “as available” basis without warranties except as required by law.
• Nothing in this Agreement limits rights that cannot be waived under applicable law.

13 Changes to the Product or this Agreement

We may modify, update, suspend, or discontinue the Product or any part of it for technical, legal, safety, security, or operational reasons.

We may also update this Agreement from time to time.

Where required, we will provide notice through the Product or by other reasonable means.

14 Governing Law

This Agreement is governed by the laws of the State of California and applicable United States law, without regard to conflict of laws principles, except to the extent consumer protection law in your place of residence requires otherwise.

15 Contact Information

Questions, privacy requests, or complaints may be sent to: