EBLOMA Unified Agreement

1 Introduction

The EBLOMA AI Voice Box application and related services (collectively, the “Product”) are designed to support safe, educational, and engaging voice interactions for children under age 13. This Unified Agreement includes our Terms of Service, Privacy Policy, and AI Disclaimer.

A parent or legal guardian must review this Agreement and provide verifiable parental consent before a child may use AI-enabled features of the Product.

2 How the Product May Be Used

The Product is intended for personal, home, and educational use only.

• The Product may not be used for commercial purposes or unlawful, harmful, or abusive activities.
• The Product is not intended for emergency situations or for medical, psychological, legal, financial, or other professional advice.
• Parents or legal guardians are responsible for determining whether the Product is appropriate for their child and for supervising use.

3 Direct Notice to Parents and Verifiable Parental Consent

Before collecting, using, or disclosing a child’s personal information beyond a limited permitted purpose, we provide direct notice to the parent or legal guardian and seek verifiable parental consent as required by applicable law.

Our direct notice may explain what information we seek to collect, how we use it, whether we disclose it to service providers, how a parent may provide consent, and what happens if consent is not provided.

We may use methods such as:

• Email plus additional confirmation
• In-app parent verification
• Payment-card or app-store account confirmation where appropriate
• Other methods reasonably designed to ensure the person providing consent is the child’s parent or legal guardian

If verifiable parental consent is not completed, AI-enabled features remain disabled and we will not knowingly allow a child to use those features except as otherwise permitted by law.

4 Information We Collect

We collect only the information reasonably necessary to operate, secure, maintain, and improve the Product.

4.1 Voice and Conversation Data

We may process voice input, text transcripts, prompts, and model outputs to understand requests, respond to users, support safety systems, troubleshoot errors, and maintain service reliability.

Voice and conversation data are not stored permanently by default. Limited temporary storage may occur when reasonably necessary for debugging, safety review, abuse prevention, security, service reliability, or legal compliance.

4.2 Device and Technical Data

We may collect device type, operating system, app version, device or app identifiers, IP address, language settings, crash logs, diagnostics, and basic usage records needed for functionality, security, and performance.

5 Information We Do Not Intentionally Request from Children

We do not knowingly request from children, or intentionally encourage children to provide, information such as:

• Full real names
• Home addresses
• Personal phone numbers
• Personal email addresses
• Contact lists
• Precise geolocation information
• Payment card information
• Biometric identifiers used for identification purposes

Unless specifically disclosed to and authorized by a parent or otherwise permitted by law.

6 How We Use Information

We use information to:

• Provide voice interaction and core Product functionality
• Maintain system stability, security, moderation, and abuse prevention
• Improve Product performance and reliability
• Help generate safer, more age-appropriate responses
• Comply with legal obligations and enforce our terms

7 Data Retention and Deletion

We retain children’s personal information only for as long as reasonably necessary for the purposes described in this Agreement, and delete it thereafter unless a longer period is required or permitted by law.

• Temporary voice, transcript, diagnostic, and security records may be retained for a limited period for debugging, safety review, abuse prevention, service reliability, parental request handling, or legal compliance, and may be deleted sooner when no longer needed.
• Parents may request deletion of their child’s information at any time, subject to lawful retention needs such as security, fraud prevention, dispute resolution, or recordkeeping.

8 Parental Rights and Controls

Subject to applicable law, parents or legal guardians may:

• Review the personal information collected from their child
• Request deletion of their child’s personal information
• Withdraw consent to future collection, use, or disclosure
• Disable voice interaction or AI-enabled features where available
• Ask questions about our privacy practices

Requests may be made through available in-app parent controls or by contacting care@ebloma.com.

If a parent withdraws consent, we will stop future collection, use, or disclosure of the child’s personal information except as permitted by law, and some or all Product features may become unavailable.

9 Third-Party Service Providers

We may use trusted providers such as:

• Cloud hosting providers
• Speech or voice processing vendors
• AI model providers
• Security and logging providers
• Analytics tools used in a child-appropriate manner
• Customer support vendors

These providers process information only on our behalf or as otherwise disclosed, are required to protect personal information appropriately, and may not use children’s personal information for their own behavioral advertising or profiling purposes except as permitted by law.

10 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including:

• Encryption in transit
• Access controls
• Secure service architecture
• Monitoring, and logging

No system can guarantee absolute security.

11 AI Disclaimer and Safety

• AI responses may be inaccurate, incomplete, delayed, biased, or inappropriate in some contexts.
• The Product does not provide medical, psychological, legal, financial, or other professional advice.
• Parental supervision is strongly recommended during use.
• We may apply filters, moderation, refusal logic, and safety controls, but those systems may not always work perfectly.

Parents and children should not rely on AI-generated content as a substitute for adult supervision, professional guidance, or emergency assistance.

12 Limitation of Liability

To the maximum extent permitted by law, EBLOMA and its affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the Product or AI-generated outputs.

Nothing in this Agreement limits rights that cannot be waived under applicable law.

13 Changes to the Product or this Agreement

We may modify, update, suspend, or discontinue the Product or any feature for technical, legal, safety, security, or operational reasons.

We may also update this Agreement from time to time and, where appropriate, provide notice through the Product, by email, or by other reasonable means.

14 Governing Law

This Agreement is governed by the laws of the State of California and applicable United States law, without regard to conflict of laws principles, except to the extent consumer protection law in the parent’s or child’s place of residence requires otherwise.

15 Contact Information

Questions, parental requests, or complaints may be sent to: